LoyaltyMatch finishes second to ING Direct Canada: BlackBerry App Awards

LoyaltyMatch congratulates ING Direct Canada for winning the Putting Customers First BlackBerry Achievement Awards

LoyaltyMatch's RewardingYourself Loyalty Wallet finished second to ING Direct Canada which offers today's financially conscious customers a unique mobile banking experience on their BlackBerry 10 smartphones. As well as making it convenient and secure to conduct transactions, the app focuses on increasing savings with "Orange Alerts" that push notifications to the BlackBerry Hub when balances reach pre-determined levels. Other features such as "Small Sacrifices" encourage positive decisions about saving and financial information by sharing info through Facebook, Twitter, BlackBerry® Messenger (BBM™) and YouTube. 

LoyaltyMatch thanks BlackBerry for choosing the RewardingYourself app as one of the best from over 100,000 BlackBerry apps available at BlackBerry World.

LoyaltyMatch OnDemand Powers 9:30 Club’s Loyalty Program To More Than 10,000 Members In First 90 Days

“Friends With Benefits” is the first entertainment venue loyalty program of its kind and is adding an average of 200 members a day

Kitchener, Ont. – April 25, 2013 – LoyaltyMatch Inc, the loyalty and engagement-computing company, announced today that “Friends With Benefits” (FWB), the loyalty program that LoyaltyMatch OnDemand powers for the 9:30 Club, has generated more than 10,000 members in the 90 days since the program’s launch.

The 9:30 Club is owned by I.M.P., Inc., one of the largest independent concert promoters in the U.S.  I.M.P. also operates Merriweather Post Pavilion, the nationally renowned amphitheater located between Washington, DC and Baltimore, MD.   FWB points and benefits apply to both venues.

Since its launch in January “Friends With Benefits” has:

• Generated more than 10,000 members and is adding an average of 200 members each day;
• Seen more than 100,000 points accumulated by members since launch;
• Awarded points to members for almost 10,000 ticket purchases.

FWB members earn points with the purchase of tickets, refreshments and merchandise, at the 9:30 Club and Merriweather, as well as by engaging in social media around the shows or checking in with the FWB app. The points can be redeemed for tickets, merchandise and refreshments.

“Friends With Benefits”, which is likely the first program of its kind for an entertainment venue, certainly of its size and stature, has proven that even great locations such as 9:30 Club -- already the most attended club of its size in the world -- can generate even greater customer loyalty with an outstanding program, creative marketing and a strong platform to support it,” said president and CEO of LoyaltyMatch Inc., Brad Ball.

To provide the features that the 9:30 Club wanted, LoyaltyMatch had to integrate into its OnDemand platform the point-of-sale transactions for food and beverage from two POS vendors, social media including Twitter and Facebook and referral interactions and mobile check ins at the club using a mobile app built by LoyaltyMatch. In addition the program was linked with a web-based ticketing company making LoyaltyMatch the first loyalty program platform to be integrated with a ticketing company.  

LoyaltyMatch selected as a BlackBerry Achievement Award Finalist

LoyaltyMatch just received exciting news from BlackBerry regarding our RewardingYourself Loyalty Wallet app. From more than 70,000 BlackBerry 10 apps we are one of 15 chosen (3 in each category) for this award. Please vote for us before April 15th in the PUTTING CUSTOMERS FIRST category.  The winner will be announced at BlackBerry Live in Orlando in May. The RewardingYourself app can be downloaded for BlackBerry OS5, 6+ and 10 at BlackBerry World. For Apple iOS download the app at iTunes, and for Android smartphones download the app at Google Play.  

"Key Program Indicator": New LoyaltyMatch OnDemand Data Analysis Feature

Over the past year there has been intense interest from loyalty marketers in the use of analytics to evaluate and analyze their ever-increasing volumes of data. Our customers have told us that data is important, but it's not just about the data. It's about knowing how to use it to monitor and validate a program's return on investment.

In order to simplify turning data into information for our clients, LoyaltyMatch OnDemand has introduced its Key Program Indicator℠ dashboard.

The Key Program Indicator dashboard provides program managers with analytics and data visualization tools that generate a holistic view of their loyalty program and its membership. By offering high-level dashboard data, a program manager can quickly determine how members are earning points from commerce or other activities, how quickly they are rewarding themselves and with what rewards, and how engaged a member is with the brand. The engagement metric is often cited as the single most important metric of program success. For more granular data analysis, various reporting tools are available to provide the program manager with the ability to analyze the data in more detail. 

The Key Program Indicator and reporting tools used in combination with other LoyaltyMatch OnDemand features can help drive smarter communications, marketing offers, and loyalty program.  

The Key Program Indicator dashboard is available for all LoyaltyMatch OnDemand customers.

LoyaltyMatch Adds Former EVP Live Nation/Ticketmaster To Its Advisory Board

Stephen Prendergast to guide loyalty group into more entertainment venues

Kitchener, Ont. – March 8, 2013 – LoyaltyMatch Inc, the loyalty and engagement-computing company, announced today that Stephen Prendergast has joined its advisory board to guide the company as it continues to grow its entertainment venues loyalty sector.

Mr. Prendergast, who lives in Los Angeles, is the former executive vice president of Live Nation Studios (a division of Ticketmaster/Live Nation) where he managed strategy, marketing, copyright and legal aspects for negotiation with artists, managers, record labels, copyright owners and strategic partners. Previously, he was co-CEO of Immediatek/DiscLive an early pioneer in the live on demand digital music marketplace, where music fans could purchase a copy of the live concert they had just experienced immediately after the event. Stephen was also senior vice president-head of music for Walden Media, which produced the “The Chronicles of Narnia” film franchise, vice president of Squint/Gaylord/Word Entertainment where he negotiated over 150 license agreements with third parties, was CEO of Pyramid Interactive/OM Records and a vice president with BMG Music.

“Our recent success with entertainment venues, and the response that it brought for us, has proven that it is a segment with great potential for our products and services. We are thrilled to have Stephen’s knowledge, expertise and understanding of the entertainment industry to help us understand and better serve our clients,” said Brad Ball, president and CEO of LoyaltyMatch Inc.

LoyaltyMatch OnDemand, is a loyalty program Software as a Service (SaaS) platform enabling the full integration of online and offline consumer presence including ticketing, box office, social media, mobile, web, POS and ecommerce. It provides clubs and venues with the look and functionality of a customized loyalty program with the speed and reduced budget of an off-the-shelf product, without ever having to manage IT resources or maintain expensive infrastructures, and it features a complete set of tools and powerful customization to allow the swift build-out of loyalty programs. Furthermore, it can be deployed as a standalone solution or integrated with existing ticketing, social, web, mobile, e- and m-commerce, or POS systems.

LoyaltyMatch OnDemand announces Web Widgets and Mobile App Users

Legends Resorts is the first LoyaltyMatch OnDemand customer to deploy widgets    Legends Resorts is the first LoyaltyMatch OnDemand customer to embed the LoyaltyMatch OnDemand application directly into its website using widgets. What this means is Legends is able to use the company website to offer its "Smiles" loyalty program eliminating the need to use a LoyaltyMatch OnDemand hosted Smiles member's web portal.  The LoyaltyMatch OnDemand widgets offer all of the features of hosted loyalty program portal, but can be accessed by all members on the Legends Resorts website where the LoyaltyMatch OnDemand widget(s) code is installed. __________________ The Man Shop Loyalty Program goes Mobile with Member Check-ins and In App Appointments The Man Shop is one of the first customers to deploy LoyaltyMatch OnDemand's mobile loyalty app.The mobile app provides The Man Shop loyalty program members with a digital wallet to carry their loyalty card, manage their point totals, review account activity, search available rewards and check-in for, or schedule, an appointment. The app can be viewed at this URL using any smart phone with a browser. A mobile app with similar features is available for all LoyaltyMatch OnDemand loyalty program customers.